CSPD Deputy Chiefs
Deputy Chief Jeff Jensen
Current Assignment: Operations Support Bureau
Deputy Chief Jeff Jensen joined the Colorado Springs Police Department in 1996. He served as a patrol officer in Sand Creek before transferring to the Metro Vice, Narcotics and Intelligence Division in 1999. While with Metro VNI, he served as both a Street Team detective and Bureau of ATF Gun Interdiction Unit Task Force detective. He was promoted to sergeant in 2003 where he served as a patrol supervisor and as a sergeant supervising the Robbery, Homicide and Cold Case Units. He was promoted to lieutenant in 2012. He served as a patrol watch commander and as the supervisor of the Peak Substation, where he was responsible for the Downtown Area Response Team and the Homeless Outreach Team. He was promoted to the rank of commander in 2017 with assignments in the Investigations Division and the Gold Hill Patrol Division. In December of 2020, he was promoted to deputy chief where he has oversight of the Patrol Operations Bureau.
Deputy Chief Jensen holds a Bachelor of Science Degree in Law Enforcement and Judicial Administration from Western Illinois University. He is a graduate of the Center for Creative Leadership and the FBI National Academy, Session 278.
Deputy Chief Dave Edmondson
Current Assignment: Investigations and Special Operations Bureau
Deputy Chief David Edmondson joined the Colorado Springs Police Department in 1996. He served as a patrol officer in Sand Creek and Gold Hill before transferring to the Professional Standards Division as a Training Academy Instructor 1999. In 2003, he was assigned to the Investigations Division as a homicide detective. He was promoted to sergeant in 2005 where he served as a patrol supervisor and as the Recruit Training sergeant supervising both the recruit and in-service units. He was promoted to lieutenant in 2012.
He served as a patrol watch commander, Protective Security Section manager with the Specialized Enforcement Division, and the Special Victims Section back in the Investigations Division where he was responsible for the security of city facilities, Airport security, and Municipal Court, as well as, the management of investigatory personnel handling cases involving crimes against children, domestic violence, and adult sexual assault. He was promoted to the rank of commander in 2017 and served in the Sand Creek Division and the Management Services Division. He was promoted to Deputy Chief in May of 2022 and has served in the Patrol Operations Bureau and is currently in the Investigations and Special Operations Bureau.
Deputy Chief Edmondson holds a Bachelor of Science Degree in Criminal Justice from Troy State University. He is a graduate of the Center for Creative Leadership, Leadership Pikes Peak Signature Program, and Leading in Police Organizations.
Deputy Chief Mary Rosenoff
Current Assignment: Patrol Operations Bureau
Deputy Chief Rosenoff joined the Colorado Springs Police Department (CSPD) in 1994, after serving six years with the California Highway Patrol. As an officer with the CSPD, Deputy Chief Rosenoff was assigned to the Sand Creek Division where she served as a Field Training Officer as well as a Master Patrol Officer.
Promoted to sergeant in 2009, she worked as a patrol supervisor in the Gold Hill, Stetson Hills, and Sand Creek Divisions before transferring to the Specialized Enforcement Division where she worked as the Special Events Unit sergeant. As such, she was in charge of a Negotiator Team, a Crowd Control Team, the Alarms Unit, the Extra Duty Unit, and the Parking Services Unit as well as supervising the Major Crash Team.
In 2016, Deputy Chief Rosenoff was promoted to the position of lieutenant and assigned to patrol at the Gold Hill Division. In 2017, she was transferred to the Professional Standards Division. She supervised the Internal Affairs Section (IA) as the IA lieutenant until being promoted to commander of the Stetson Hills Division in 2019. She was promoted to Deputy Chief in May of 2022 and has served in the Investigations and Special Operations Bureau and is currently serving in the Patrol Operations Bureau.
Deputy Chief Rosenoff holds a Bachelor of Arts Degree in Sociology from the University of California at Berkeley.
Meet the Command Staff
Leadership in a police agency requires a high degree of skill, commitment to excellence, and the ability to bring out the best in those being led. Below are the members of the CSPD who have demonstrated those requirements in abundance and earned the senior leadership position of Commander.
Commander Shannon Snuggs - Gold Hill Division
Commander Shannon Snuggs
Current Assignment: Gold Hill Division
Commander Shannon Snuggs joined the Colorado Springs Police Department (CSPD) in 2004, where she served as a patrol officer in the Gold Hill Division and as a Divisional Crash Investigator. She served on the Community Impact Team (2007) and then transferred to the Training Academy as a Staff Instructor (2007-2014).
She was promoted to sergeant in 2015, serving as a patrol supervisor in the Gold Hill and Stetson Hills Divisions (2015-2017), a detective sergeant in the Domestic Violence & Adult Sexual Assault Unit (2018-2019) and an Internal Affairs Sergeant (2019-2020). She was promoted to Lieutenant in 2020, where she served in the Gold Hill and Stetson Hill Divisions before transferring to the Protective Security Section (2022) and later to the Special Victims Section (2023-2024) where she oversaw the Domestic Violence & Adult Sexual Assault Unit, Crimes Against Children Unit, Crimes Against At Risk Adults Unit, and the Forensic Interview Unit.
She was promoted to Commander in 2024 and is currently serving in the Gold Hill Division.
Commander Snuggs holds a Bachelor of Arts degree in Political Science from the University of Sioux Falls.
Commander Mike Velasquez - Sand Creek Division
Commander Mike Velasquez
Current Assignment: Sand Creek Division
Commander Velasquez began his service with the Colorado Springs Police Department at the Sand Creek Patrol Division in 1997 where he also became a property crime detective in 2001. He then transferred to the Homicide Unit in 2002. He was promoted to Sergeant in 2005 where he served in three patrol divisions (Gold Hill, Falcon and Sand Creek). As a Sergeant, he also served in the Sex Crimes/Crimes Against Children Unit from 2007-2011. He was promoted to Lieutenant in 2012 where he served in three patrol divisions (Sand Creek, Stetson Hills and Falcon). As a Patrol Lieutenant, at differing times, he also oversaw the School Resource Officer Unit, the Sand Creek Division Impact Unit, and GangNet. He served in the Professional Standards Division as the Training Director from 2012-2016. His final assignment as a Lieutenant was in the Patrol Support Section of the Specialized Enforcement Division in 2019.
Commander Velasquez has a Bachelor’s Degree in Political Science from the University of Colorado at Boulder. He attended the FBI Rocky Mountain Command College, Center for Creative Leadership’s Leadership Development Program and, the Colorado POST-University of Denver Daniels Executive Education Program’s Public Leadership Program.
Commander Rafael Chanza - Falcon Division
Commander Rafael Chanza
Current Assignment: Falcon Division
Commander Rafael Chanza is a 26-year police veteran. He joined the Colorado Springs Police Department in February 2002. As a police officer, he worked in all four patrol divisions as a Patrol Officer and Police Training Officer. He completed specialized training in Crisis Intervention to help CSPD’s effort to effectively respond to calls involving mental health crises. He served in the Tactical Enforcement Unit, participating in over 1,000 high-risk tactical operations and critical incidents and serving as an acting supervisor. He is a state-certified full skills firearms instructor, has taught various topics at the CSPD Police Academy and throughout the patrol bureau, is a state-certified FEMA instructor, and holds FEMA/EMI Advanced Professional Series and Level II, Master Continuity Practitioner Certifications. He was promoted to sergeant in August of 2012 and served in all four patrol divisions, as a Gang Network Sergeant, and a Street Impact Team Sergeant at the Stetson Hills Division. In December 2017, he was promoted to lieutenant and served as the Shift III Commander for the Sand Creek Patrol Division and the Internal Affairs Lieutenant. In September of 2022, he was promoted to Commander and is assigned to the Stetson Hills Patrol Division, which has responsibilities for the northeast portion of Colorado Springs.
He holds a Bachelor’s Degree in Political Science, a Master’s Degree in Public Administration, and a Graduate Certificate in Intelligence from the University of Colorado.
Commander Mark Chacon - Stetson Hills Division
Commander Mark Chacon
Current Assignment: Stetson Hills Division
Commander Chacon has served with the Colorado Springs Police Department (CSPD) since 2002, accumulating over 22 years of experience in various leadership and operational roles. He earned a Master’s degree in Business Administration (MBA) in 2017 from Colorado Technical University. Commander Chacon has completed numerous law enforcement training programs, including FBI’s Rocky Mountain Command College, and Leadership Pikes Peak (LPP).
Commander Chacon’s career has included assignments as an officer, detective, sergeant, and lieutenant, with experience in all four CSPD Patrol Divisions, the Violent Crimes/Special Victims Division, the Metro Division, and the Specialized Enforcement Division. As a lieutenant since 2020, Commander Chacon has led several key initiatives, including the program updates of the Homeless Outreach Team (HOT) and Property Investigative Units.
He has collaborated with community partners such as the Downtown Partnership, Robson Arena, and Weidner Field to enhance safety. In addition to these roles, Commander Chacon has coordinated grant projects, developed evacuation plans for Zone Haven, and served as a trusted member of CSPD’s Peer Support Team. He is also a board member of the Peak Parent Center, exemplifying his commitment to both professional leadership and community involvement.
Commander Patrick David - Professional Standards Division
Commander Patrick David
Current Assignment: Professional Standards Division
Commander Patrick David started his career as a police officer with the City of Colorado Springs in August 1999. He has worked as a patrol officer in all four patrol divisions and on all shifts. He has been in the DUI Unit, Motorcycle Unit, and a Staff Instructor at our Training Academy. He has also served on our Negotiator and Major Crash Teams. In 2013, Commander David was promoted to Sergeant where he served as a first line supervisor in patrol, DUI and again at the Training Academy and Motor Unit. In 2019, he was promoted to Lieutenant, where he served Patrol and the School Resource Officer Unit at the Stetson Hills Division. He briefly served as the Special Victims Section Lieutenant in the Investigations Division before his promotion to Commander. He currently serves in the Professional Standards Division.
Commander David has a bachelor’s degree of Science in Business Information Systems from the University of Colorado, Colorado Springs and has attended the University of Denver, Daniels College of Business, Public Safety Leadership Development Program.
Commander John Koch - Management Services Division
Commander John Koch
Current Assignment: Management Services Division
Commander John Koch joined the Colorado Springs Police Department in 2002, where he served as a patrol officer in the Falcon and Gold Hill Divisions for the first five years of his career. He then transferred to detective positions in the Crimes Against Children Unit (2007-2010) and Homicide Unit (2010-2013). He was promoted to sergeant in 2013, serving as a patrol supervisor (2013-2014), detective sergeant in the Special Victims Section (2014-2017), and Internal Affairs sergeant (2018). Promoted to lieutenant in 2018, he was a patrol watch commander in the Sand Creek Division (2018-2019) and the Strategic Information Center lieutenant in Metro VNI (2019-2020). Promoted to commander in 2020, he has served in the Gold Hill Division (2020-2022), the Professional Standards Division (2022 – 2023), and the Management Services Division (2023 - present).
Commander Koch holds a Bachelor of Science degree in Computer Information Systems from the University of Northern Colorado, and a Master of Public Administration degree from the University of Colorado – Colorado Springs. Commander Koch is currently a LEADS scholar (2019-2024) with the United States Department of Justice & International Association of Chiefs of Police and he is a graduate of the FBI National Academy, Session 286.
Commander Joe Frabbiele - Training Division
Commander Joe Frabbiele
Current Assignment: Training Division
Commander Joe Frabbiele joined the Colorado Springs Police Department (CSPD) in 2004, where he served as a patrol officer in the Sand Creek Division for the first six years of his career. He then transferred to detective positions in the Sand Creek Property Crimes Unit (2010-2012) and Auto Theft Unit (2013-2014). He was promoted to sergeant in 2014, serving as a patrol supervisor (2014-2016), and the recruit training sergeant at CSPD’s Training Academy (2016-2018). He was promoted to Lieutenant in 2018, where he served in patrol before transferring to the Violent Crimes Section where he oversaw the Homicide/Assault, Robbery, and Cold Case Homicide Units along with the Violent Offender Fugitive Task Force. He was promoted to commander in 2022 and has worked in the Investigations Division, the Professional Standards Division, and is currently serving in the Training Division.
Commander Frabbiele holds a Bachelor of Science degree in Business Administration/Accounting from Adams State University.
Communications Center Manager Richard Suarez
Manager Richard Suarez
Current Assignment: 911 Communications Center
Manager Richard Suarez joined the Colorado Springs Police Department in 2002. He served as an Emergency Response Technician, Public Safety Dispatcher and Public Safety Communications Supervisor. As a Communications Supervisor, Manager Suarez focused on Technology and Systems Administration. Manager Suarez has successfully completed the National Emergency Number Association Center Manager Certification Program. Manager Suarez holds a Bachelor of Science degree in Public Safety – Emergency Management.
Commander Pamela Castro - Specialized Enforcement Division
Commander Pamela Castro
Current Assignment: Specialized Enforcement Division
Commander Pamela Castro joined the Colorado Springs Police Department in 2002, where she served as a patrol officer in the Gold Hill Division. She transferred to a detective position in the Metro Division (2004 – 2010) and served on the Methamphetamine Laboratory Response Team, the Narcotics Street Team, and the Drug Enforcement Administration Task Force. In 2011, she returned to patrol in the Sand Creek Division and served there until she was promoted to sergeant in 2012. As a sergeant, she served as a patrol sergeant in all of the patrol divisions (2012 – 2015), an Internal Affairs sergeant (2015 – 2019), and a detective sergeant of the Narcotics Street Team in the Metro Division (2019 – 2021). Promoted to lieutenant in 2021, she was a patrol watch commander in the Sand Creek Division (2021 – 2022) and the Public Information Officer leading the Public Affairs Section (2022 – 2023). Promoted to commander in 2023, she served in the Special Enforcement Division ( 2023 – present). Commander Castro holds a Bachelor’s Degree in Sociology from Colorado State University.
Commander Dan Thompson - Investigations Division
Commander Dan Thompson
Current Assignment: Investigations Division
Commander Daniel Thompson joined the Colorado Springs Police Department in 2001, where he served in the Sand Creek, Stetson Hills, and Gold Hill Divisions. He also worked as a detective in the Metro Vice, Narcotics, and Intelligence Division (2004 – 2008) and Robbery Unit (2008 – 2011). Commander Thompson was promoted to sergeant in 2012, where he served as a patrol supervisor in the Gold Hill Division (2012 – 2015) and as a detective sergeant in the Special Victims Section (2015 – 2019). He was promoted to lieutenant in 2019, where he served as a patrol watch commander in the Falcon and Gold Hill Divisions, before transferring to the department’s Professional Standards Division (2020 – 2022). Commander Thompson was promoted to commander in 2022 and has served in the Specialized Enforcement Division and the Investigations Division.
Commander Thompson holds Bachelor of Arts degrees in Political Science and in Communication from the University of Colorado, Colorado Springs. In addition, he has earned a Masters in Management from the University of Phoenix.
Commander Doug Trainer - Metro Division
Commander Doug Trainer
Current Assignment: Metro Division
Commander Doug Trainer joined the Colorado Springs Police Department in 2000. He served as a patrol officer in all four divisions and served as a Neighborhood Resource Officer in the Sand Creek Division. He transferred to the Metro Vice, Narcotics, and Intelligence Division in 2009 where he served as a Street Team Detective and a Task Force Officer with the Drug Enforcement Administration. He was promoted to Sergeant in 2016 where he served as a Patrol Supervisor and later as a Detective Sergeant in the Violent Crimes Section as a Homicide Sergeant. He was promoted to Lieutenant in 2019 and served in the Sand Creek Division and as the Strategic Operations Section Lieutenant in Metro VNI.
Commander Trainer has a Bachelor’s Degree in Sociology from the University of Colorado.
Strategic Initiatives Manager Amanda Terrell-Orr
Manager Amanda Terrell-Orr
Current Assignment: Operations Support Bureau
Research and Development Administrator Amanda Terrell-Orr has over 20 years of experience as a civilian staff member in law enforcement agencies. She joined the Colorado Springs Police Department in March 2006. Her law enforcement experience includes public data and information transparency; strategic planning and performance measurement; policy development; accreditation; legislative analysis; research; grant writing and administration; crime victim rights and services; operational studies; and program development.
Amanda holds a Bachelor of Arts degree in Psychology from Central College and a Master of Arts degree in Sociology from the University of Colorado-Colorado Springs.
Human Resources Manager Heather Edwards
Manager Heather Edwards
Current Assignment: Human Resources
HR Manager Heather Edwards joined the Colorado Springs Police Department in January of 2008 as an HR Analyst II. She was promoted to Senior HR Analyst in January 2011. In August 2012, she was promoted to the Human Resources Manager, the position she currently holds, which oversees all the human resources functions for CSPD including employee services, recruiting, promotion, background investigations, polygraph and court liaison. HR Manager Edwards holds a Bachelor of Science degree in Business Administration from the College of Charleston and has attended the Center for Creative Leadership.
Police Finance Manager Nancy McCauley
Manager Nancy McCauley
Current Assignment: Police Finance
Police Finance Manager Nancy McCauley joined the Colorado Springs Police Department in January 2003 as a Fiscal Analyst. She was promoted to Principal Analyst in March 2005. In January 2011, she was promoted to Police Finance Manager, the position she currently holds, which oversees the financial functions for CSPD including budgeting, contracting, grants, false alarm program, accounts payable, and accounts receivable. Police Finance Manager McCauley holds a Bachelor of Arts degree in Philosophy and a Master of Business Administration degree from the University of Colorado.